Privacy Policy

Information you give us: when you request an estimate, book an appointment, apply for a payment plan, or contact us, we may collect your name, phone number, email address, vehicle details (year, make, model, and VIN), photos of your vehicle, insurance and claim details, and anything else you choose to share.

Photos you send us, through the estimate form or our website chat, are kept for 30 days and then deleted.

Job applications (name, contact details, the job and experience) are kept to consider the applicant and are not sold or shared for marketing.

Information collected automatically: like most websites, we may collect basic usage data such as your browser type, device, pages visited, and referring links through cookies and similar technologies.

We use your information to respond to estimate requests and questions, prepare repair estimates, coordinate directly with your insurance company, schedule and complete your repair, process payment-plan applications, keep you updated on your vehicle, and improve our website and service.

We share information only as needed to serve you: with your insurance company to coordinate your claim, with trusted partners such as rental, towing, and financing providers when you request those services, and with service providers who help us operate our website and business.

We do not sell your personal information. We may disclose information when required by law or to protect our rights, property, and safety.

When you text us at our business number, or give us your phone number on our estimate form, you agree that we may call or text you about your estimate, repair, or inquiry. Message and data rates may apply. Message frequency varies. You can opt out at any time by replying STOP, or ask for help by replying HELP.

We do not sell, rent, or share your phone number or your agreement to receive texts with anyone for their marketing. None of the sharing described above includes your text messaging opt-in.

We may use cookies and analytics tools to understand how visitors use our site so we can improve it. You can control cookies through your browser settings. Disabling cookies may affect how parts of the site function.

We keep your information only as long as needed for the purposes described here or as required by law, and we take reasonable measures to protect it. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

You may request access to, correction of, or deletion of the personal information we hold about you, and you may opt out of marketing messages. To make a request, contact us using the details below.

Our website and services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children.

We may update this policy from time to time. When we do, we will revise the date below. Your continued use of our website means you accept the updated policy.